This month’s Internal Spotlight is focused on the hard work and dedication of the Sales Department at Lattice. Under the direction of Rob Brown, the Vice President of Business Development, the Sales Department ensures their customers receive high quality service. On a daily basis, they work hard to generate leads, revenue, and clientele. Their ultimate goal is to provide turnkey solutions that will satisfy the needs of both customers and partners.
Manager of Business Development, Mike Brems, has been with Lattice for 2 ½ years and has worked to build strong customer relationships. These relationships, as well as the fast-paced environment, are what keep Brems motivated and committed to Lattice. Eric Benson, the Director of Business Development, emphasized the nature of the company’s internal relationships. Benson has been with Lattice for four years. He enjoys working in the Sales Department and closing deals, but what he likes most about the company is, “It is made up of really great people who work well together.”
The Sales Department is responsible for providing end-to-end solutions and working hard to impact their customers’ bottom line. Lattice is a unique company within the industry because they offer a variety of products, services, and solutions. Benson and Brems, along with other Sales Representatives, attend a handful of trade shows throughout the country each year in order to promote Lattice and form new relationships. “When you look around at a trade show, you see that each company specializes in something different. Then you take a look at us and we encompass all of these things. Lattice really can do it all and by offering end-to-end turnkey solutions, customers do not have to work with multiple companies to complete their telecom project… We joke with our customers that we are ‘one throat to choke’,” laughed Benson.
Moving forward, the sales team plans to continue meeting and exceeding customers’ expectations. Brems noted the importance of Lattice’s partnerships with suppliers and customers, “We are constantly working to see how we can grow our companies together and are focused on maintaining collaborative relationships with existing customers as well as forming new ones.”
If you are looking to purchase a quality product, Lattice can meet your demands while ensuring outstanding customer service from a knowledgeable Sales Team that will value your relationship and recognize the importance of your project.